General Terms and Conditions

OVERVIEW

This website is operated by Cecile Lavelle. Throughout the website, the terms "we", "us", and "our" refer to Cecile Lavelle. Cecile Lavelle offers this website, including all information, tools, and services available on this website, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage with our "Service" and agree to the following terms ("Service Terms", "Terms"), including any additional terms and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the website, including but not limited to users who are browsers, vendors, customers, merchants, and/or content authors.

Please read these Terms of Use carefully before accessing or using our website. By accessing the website or using any part of the website, you agree to these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current shop are also subject to the Terms of Use. You can view the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. If you continue to use or access the website after changes are posted, you agree to those changes.

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

This website is owned and operated by:

Company Name: E-Commerce QJ
Address: Kreilerhof 33, 2151PJ Nieuw-Vennep, Netherlands
Trade Register Number (KvK): 94704635
Value Added Tax Identification Number (MwSt-Nr.): NL866865342B01

SECTION 1 - TERMS FOR THE ONLINE SHOP

By agreeing to these Terms of Use, you represent that you are at least of legal age in the state or province where you reside, or that you are of legal age in the state or province where you reside and have given us your consent that your minor dependents may use this website.

You may not use our products for any illegal or unauthorized purpose, and you may not violate the laws in your country when using the Service (including but not limited to copyright laws).

You may not transmit worms or viruses or any other destructive code.

A violation of any of the terms will result in immediate termination of your services.

SECTION 2 - GENERAL TERMS

We reserve the right to refuse service at any time and for any reason.

You acknowledge that your content (except credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are for convenience only and do not limit these terms nor have any other effect.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We accept no responsibility if the information provided on this website is not accurate, complete, or current. The material on this website is for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, complete, or current sources of information. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is necessarily not current and is provided for your information only. We reserve the right to change the content of this website at any time but are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes on our website.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products may be changed without prior notice.

We reserve the right to change or discontinue the service (or parts or content thereof) at any time without notice.

We are not liable to you or any third party for changes, price changes, suspensions, or discontinuation of the service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through the website. These products or services may be available only in limited quantities and can only be returned or exchanged in accordance with our refund policies.

We have made efforts to display the colors and images of our products in the shop as accurately as possible. However, we cannot guarantee that the colors will be displayed correctly on your computer screen.

We reserve the right, but are not obligated, to restrict the sale of our products or services to a specific person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All descriptions of products or product prices may be changed at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is invalid where prohibited.

We do not guarantee that the quality of the products, services, information, or other materials you purchase or receive will meet your expectations or that any errors in the services will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may also apply to orders placed by the same customer account or with the same credit card and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made. We reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our refund policy.                                       

SECTION 7 OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We accept no liability arising from your use of optional third-party tools or related thereto.
Any use of the optional tools offered through the website is at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the tools are provided by the respective third parties.
We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these Terms of Use.

SECTION 8 LINKS TO THIRD PARTIES
Certain content, products, and services available through our service may contain materials from third parties.
Third-party links on this website may lead you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, and we do not guarantee and assume no liability or responsibility for third-party materials or websites or for other third-party materials, products, or services.
We are not liable for damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully read the policies and practices of third parties and ensure you understand them before conducting a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

SECTION 9 USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit certain posts (e.g., contest entries) at our request or unsolicited creative ideas, suggestions, proposals, plans, or other materials online, by email, by mail, or otherwise (collectively referred to as "comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use the comments you submit to us at any time and without restriction in any medium.
We are not obligated to (1) keep comments confidential, (2) pay compensation for comments, or (3) respond to comments.
We are entitled, but not obligated, to monitor, edit, or remove content that we consider, at our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property of any party or these Terms of Use.
You agree that your comments do not infringe on the rights of third parties, including copyrights, trademark rights, privacy rights, personality rights, or other personal or property rights. You also agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene material, nor any computer viruses or other malware that could in any way affect the operation of the service or any related website.
You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of comments. You are solely responsible for the comments you submit and their accuracy. We assume no responsibility or liability for comments posted by you or third parties.

SECTION 10 PERSONAL INFORMATION
The submission of personal data through the shop is subject to our Privacy Policy, which can be viewed here: Privacy Policy

SECTION 11 ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, durations, and availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service or on an affiliated website is inaccurate, at any time and without prior notice (even after you have placed your order).
We are not obligated to update, modify, or clarify information in the Service or on an affiliated website, including but not limited to price information, unless required by law. No stated update or refresh date used in the Service or on an affiliated website should be understood as an indication that all information in the Service or on an affiliated website has been changed or updated.

SECTION 12 PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content:
(a) for unlawful purposes,
(b) to encourage or participate in unlawful acts,
(c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances,
(d) to infringe on our intellectual property rights or the intellectual property rights of others,
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability,
(f) transmitting false or misleading information,
(g) uploading or transmitting viruses or any other type of malicious code,
(h) collecting or tracking the personal data of others,
(i) for spamming, phishing, pharming, spidering, crawling, or scraping,
(j) for obscene or immoral purposes or
(k) to impair or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

SECTION 13 DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We make no warranty, representation, or guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that can be achieved through the use of the Service are accurate or reliable.
You agree that we may remove the Service from time to time indefinitely or discontinue the Service at any time without prior notice.
You expressly agree that your use of the Service or inability to use the Service is at your sole risk. The Service and all products and services made available to you through the Service are provided (unless expressly stated by us) "as is" and "as available" for your use.
In no event shall Cecile Lavelle, our directors, officers, employees, partners, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, even if advised of their possibility.

SECTION 14 INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cecile Lavelle and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorneys' fees, made by third parties due to or arising out of your violations of these Terms of Use or applicable laws. 

SECTION 15 SEVERABILITY
In the event that any provision of these Terms of Use is deemed unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable part shall be severed from these Terms of Use. Such a determination shall have no effect on the validity and enforceability of the remaining provisions.

SECTION 16 TERMINATION
The obligations and liabilities of the parties arising prior to the termination date shall survive termination of this agreement in all respects.
These Terms of Use remain in effect until terminated by either you or us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services or if you stop using our website.
If you fail to comply with any term or provision of these Terms of Use at our sole discretion or we suspect that you are not complying, we may terminate this agreement at any time without notice. You remain liable for all amounts due up to and including the termination date, and we may accordingly deny you access to our services (or any part thereof).

SECTION 17 ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and all policies or operating rules posted by us on this website or in relation to the service constitute the entire agreement and understanding between you and Cecile Lavelle. They govern your use of the service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, all previous versions of the Terms of Use).
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the party that drafted the text.

SECTION 18 APPLICABLE LAW
These Terms of Use and all separate agreements by which we provide you services are governed by Dutch law and are to be interpreted accordingly.

SECTION 19 CHANGES TO THE TERMS OF SERVICE
You can view the most current version of the Terms of Use at any time on this page.
Cecile Lavelle reserves the right, at its sole discretion, to update, change, or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. If you continue to use or access our website or the service after changes have been posted, you agree to those changes. 

SECTION 20 – OUT OF STOCK

If a product is not in stock at the time of your purchase, we will contact you to inform you. You then have the option to either wait for the product to become available again or receive a voucher equal to the purchase amount.

The voucher can be used for a future purchase with us and has no expiration date. You can redeem the voucher for all products we offer.

SECTION 21 – HYGIENE ITEMS

A list of hygiene items that cannot be returned or refunded (the list is not exhaustive): underwear, bikinis, makeup, hair styling products, wigs, lingerie, beauty products, etc. We take hygiene and public safety seriously and reject returns of beauty and health products to protect our customers.

SECTION 22 – OFFER

If an offer has a limited validity period or is subject to certain conditions, this will be explicitly stated in the offer.

The offer may be changed. The operator reserves the right to modify or adjust the offer.

The offer contains a complete and accurate description of the offered products and/or services. The description is sufficiently detailed so that the consumer can properly assess the offer. If the operator uses illustrations, these represent a truthful depiction of the offered products and/or services. Obvious errors or mistakes in the offer are not binding on the operator.

All illustrations and specifications in the offer are for illustration purposes only and cannot give rise to any claim for damages or contract termination.

The product images are as accurate a representation of the offered products as possible. However, the operator cannot guarantee that the displayed colors exactly match the actual colors of the products.

Each offer contains sufficient information so that the consumer clearly understands the rights and obligations associated with accepting the offer. This applies in particular to:

• the manner in which the contract is concluded and the steps required for this;

• whether a right of withdrawal exists;

• the method of payment, delivery, and performance of the contract;

• the deadline for accepting the offer or the period within which the operator guarantees the price;

• the amount of any communication charges if they differ from the basic rates;

• whether the contract will be archived after conclusion and, if so, how the consumer can access it;

• the possibility to review and, if necessary, correct the data provided by the consumer before concluding the contract;

• the other languages in which the contract can be concluded;

• the codes of conduct to which the operator has submitted, and how the consumer can view them;

• the minimum term of the distance contract in the case of a continuous obligation.

SECTION 23 – THE PRICE

During the validity period specified in the offer, the prices of the offered products and/or services will not be increased.

Notwithstanding this, the operator may offer products or services with variable prices, whose prices are linked to fluctuations in the financial market and over which the operator has no influence. This linkage to fluctuations and the fact that any stated prices are indicative prices are indicated in the offer.

Price increases within 3 months after the conclusion of the contract are only permitted if they are based on legal provisions or regulations.

Price increases from 3 months after the conclusion of the contract are only permitted if the consumer has agreed to this and:

• they arise from legal provisions or regulations; or

• the consumer has the right to terminate the contract with effect from the day the price increase takes effect.

All prices are subject to printing and typing errors. We accept no liability for the consequences of printing and typing errors. In the case of printing and typing errors, the operator is not obliged to deliver the product at the incorrect price.

Questions about these General Terms and Conditions can be addressed to the following address:

Contact:
E-Mail: info@cecilelavelle.com
Phone: +33 7 56 75 67 75

Company Data:
Company Name: E-Commerce QJ
Address: Kreilerhof 33, 2151PJ Nieuw-Vennep, Netherlands
Trade Register Number (KvK): 94704635
Value Added Tax Identification Number (MwSt-Nr.): NL866865342B01