General Terms and Conditions

OVERVIEW

This website is operated by Cecile Lavelle. Throughout the site, the terms "we", "us" and "our" refer to Cecile Lavelle. Cecile Lavelle offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including but not limited to users who are browsers, vendors, customers, merchants and/or content creators.

Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

This website is owned and operated by:

Company name: E-Commerce QJ
Address: Kreilerhof 33, 2151PJ Nieuw-Vennep, The Netherlands
Commercial register number (KvK): 94704635
Sales tax identification number (VAT no.): NL866865342B01

SECTION 1 - TERMS AND CONDITIONS FOR THE ONLINE STORE

By agreeing to these Terms of Use, you represent that you are at least the age of majority in the state or province in which you reside, or that you are the age of majority in the state or province in which you reside and you have given us your consent to allow your minor dependents to use this Site.

You may not use our products for any illegal or unauthorized purpose, and you may not use the service in violation of any laws applicable in your country (including, but not limited to, copyright laws).

They must not transmit worms or viruses or other code of a destructive nature.

A breach of any of the terms will result in the immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service at any time and for any reason.

You understand that your content (other than credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We accept no responsibility if the information provided on this website is not accurate, complete or up to date. The material on this website is for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more up-to-date sources of information. Any reliance you place on the material on this website is strictly at your own risk.

This website may contain certain historical information. Historical information is necessarily out of date and is provided for your information only. We reserve the right to change the content of this website at any time, but we are under no obligation to update the information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any changes, price changes, suspensions or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through the Website. These products or services may only be available in limited quantities and can only be returned or exchanged in accordance with our refund policy.

We have made every effort to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that the colors will be displayed correctly on your computer screen.

We reserve the right, but are not obligated, to limit the sale of our products or services to any particular person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All descriptions of products or product prices are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations or that any errors in the Services will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These limits may also apply to orders placed from the same customer account or with the same credit card, and/or to orders using the same billing and/or shipping address. In the event we change or cancel an order, we may attempt to notify you by contacting the e-mail address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, are placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

Further details can be found in our refund policy.                                       

SECTION 7 OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control or have any control over.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We have no liability whatsoever arising from or related to your use of the optional third party tools.
Any use of the optional tools offered through the Website is at your own risk and discretion and you should ensure that you are familiar with and agree to the terms on which the tools are provided by the relevant third party providers.
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

SECTION 8 LINKS TO THIRD PARTIES
Certain content, products and services available through our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please read the third party policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions about third party products should be directed to the relevant third party.

SECTION 9 USER COMMENTS, REPLYMENTS AND OTHER SUBMISSIONS
If you submit specific entries (e.g., contest entries) in response to our solicitation or without our request, you contest entries) or without our solicitation, submit creative ideas, suggestions, proposals, plans, or other materials online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you submit to us.
We are under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e-mail address, pretend to be someone else, or mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you post and their accuracy. We accept no responsibility or liability for any comments posted by you or any third party.

SECTION 10 PERSONAL INFORMATION
The transmission of personal data via the store is subject to our privacy policy, which can be viewed here: Privacy Policy

SECTION 11 ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We are under no obligation to update, change or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date used in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 PROHIBITED USES
In addition to any other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its Content:
(a) for any unlawful purpose,
(b) to solicit or engage in any unlawful activity with others,
(c) to violate any international, federal, state, provincial or federal regulation, rule, law or local ordinance,
(d) to violate our intellectual property rights or the intellectual property rights of others,
(e) to harass, abuse, insult, harm, defame, libel, slander, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability,
(f) transmitting false or misleading information,
(g) uploading or transmitting viruses or any other type of malicious code,
(h) collect or track the personal information of others,
(i) for spamming, phishing, pharming, spidering, crawling or scraping,
(j) for obscene or immoral purposes, or
(k) to interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

SECTION 13 DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We make no warranty, representation or guarantee that the use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that we may remove the Service from time to time indefinitely or discontinue the Service at any time without notice.
You expressly agree that your use of or inability to use the Service is at your sole risk. The Service and all products and services made available to you through the Service are (unless expressly stated by us) provided "as is" and "as available" for your use.
In no event shall Cecile Lavelle, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind, even if advised of the possibility thereof.

SECTION 14 INDEMNIFICATION
You agree to indemnify, defend and hold harmless Cecile Lavelle and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or any applicable law. 

SECTION 15 SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Use. Any such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement in all respects.
These Terms of Use will remain in effect until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or if you cease using our website.
If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we may also terminate this Agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination and we may deny you access to our Services (or any part thereof) accordingly.

SECTION 17 ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and Cecile Lavelle. They govern your use of the Service and supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party drafting the text.

SECTION 18 APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Dutch law.

SECTION 19 CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time at this page.
CecileLavelle reserves the right, at its sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes. 

SECTION 20 - NOT IN STOCK

If a product is out of stock at the time of your purchase, we will contact you to let you know. You then have the option of either waiting for the product to become available again or receiving a voucher for the amount of the purchase.

The voucher can be used for a future purchase from us and has no expiration date. You can redeem the voucher for all products offered by us.

SECTION 21 - HYGIENE ARTICLES

A list of hygiene items that cannot be returned or refunded (the list is not exhaustive): Underwear, bikinis, make-up, hair styling products, wigs, lingerie, beauty products, etc. We take hygiene and public safety seriously and refuse returns of beauty and health products to protect our customers.

SECTION 22 - OFFER

If an offer has a limited period of validity or is subject to certain conditions, this will be explicitly stated in the offer.

The offer is subject to change. The operator reserves the right to change or adapt the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the consumer to make a good assessment of the offer. If the operator uses illustrations, these represent a true representation of the products and/or services offered. Obvious errors or mistakes in the offer are not binding on the operator.

All illustrations and specifications in the offer are for illustrative purposes only and cannot give rise to any claim for damages or dissolution of the contract.

The product images are as accurate a representation as possible of the products on offer. However, the operator cannot guarantee that the colors shown correspond exactly to the actual colors of the products.

Each offer shall contain sufficient information to make it clear to the consumer what rights and obligations are attached to the acceptance of the offer. This applies in particular to:

• the way in which the contract is concluded and the steps required for this;

• whether a right of withdrawal exists;

• the method of payment, delivery and execution of the contract;

• the period for accepting the offer or the period within which the operator guarantees the price;

• the amount of any communication fees, if these differ from the basic tariffs;

• whether the contract is archived after conclusion and, if so, how it can be viewed by the consumer;

• the possibility of checking and, if necessary, correcting the data provided by the consumer before concluding the contract;

• the other languages in which the contract can be concluded;

• the codes of conduct to which the operator subscribes and how the consumer can view them;

• the minimum term of the distance contract in the case of a continuing obligation.

SECTION 23 - THE PRICE

During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased.

Notwithstanding the above, the Operator may offer products or services with variable prices, the prices of which are linked to fluctuations on the financial market and over which the Operator has no influence. This link to fluctuations and the fact that any prices quoted are target prices are stated in the offer.

Price increases within 3 months of conclusion of the contract are only permitted if they are based on statutory provisions or regulations.

Price increases from 3 months after conclusion of the contract are only permitted if the consumer has agreed to this and:

• they result from statutory provisions or regulations; or

• the consumer has the right to terminate the contract with effect from the date on which the price increase comes into force.

All prices are subject to printing and typing errors. We accept no liability for the consequences of printing and typing errors. In the event of printing and typing errors, the operator is not obliged to supply the product at the incorrect price.

Questions about these General Terms and Conditions can be sent to the following address:

Contact:
E-mail: info@cecilelavelle.com
Phone: +33 7 56 75 67 75

Company details:
Company name: E-Commerce QJ
Address: Kreilerhof 33, 2151PJ Nieuw-Vennep, The Netherlands
Trade register number (KvK): 94704635
VAT number: NL866865342B01